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COVID-19 Update

In accordance with the city's safety guidelines, all Temple University library locations are only open to Temple students, faculty, staff, and alumni from Monday, November 23 through Wednesday, December 23, 2020. The Ginsburg Health Sciences Library is also open to Temple Hospital staff. You must have a valid Temple University identification card to enter. We are unable to accommodate guests during this period. We hope to welcome everyone back in the new year. 

What to Expect When Visiting Us in Person

Last updated November 24, 2020

On this page

All of our library locations are currently open to Temple students, faculty, staff, and alumni. Hours are limited and are posted on our hours page, which has been updated to include our December hours for study days and final exams as well as holiday closures. The 24/7 Space in Charles Library will be open continuously at a limited capacity from December 8 at 7:30 am to December 16 at 10:00 pm. Check out the Charles Library section of this page for more specific information.  

The Krausz Podiatry Library will be closed from November 26, 2020 through January 4, 2021. 

We are pleased to welcome you into our spaces and ask that you review the safety protocols below before visiting.

What we’re doing to keep you and our staff safe

All visitors (including students, faculty, and staff) are expected to abide by the Four Public Health Pillars defined by the university, including wearing a face covering inside our buildings at all times.

We are following the university guidelines on health and safety, available on the Coronavirus: Planning a Safe Return site. We have reduced and rearranged seating to encourage physical distancing and the university has installed public hand sanitizing stations. Housekeeping will clean and disinfect high touch, public areas regularly.

Physical materials

Physical materials will be quarantined for a period of seven days after being returned to protect staff and borrowers. They will be listed as “awaiting reshelving” during this period. We encourage continued use of our online resources when possible.

If you’re looking for something that Temple doesn’t own, you may request digital copies of journal articles and book chapters through our interlibrary loan service, ILLiad. You may request physical materials via E-ZBorrow now or through ILLiad beginning on September 28.

Wondering if we have a digital copy of your textbook? Check out this up-to-date list of our etextbooks.

Returning books

You may return items to any of the service desks at our library locations, as well as any of the drop boxes located both inside and outside the building.

If you are not on or near campus, you may also mail items to Charles Library. Our shipping address is:

Temple University Charles Library / 1340 W. Norris St. / Philadelphia, Pennsylvania 19122  

An option is available for any faculty member wishing to return materials to Charles Library. Please contact stacks@temple.edu for further details about this service.

For all other questions, please call 215-204-8212 or contact us via chat.

Librarian appointments

Librarian appointments will continue to be held as online meetings via Zoom. Go to our online appointment scheduler to pick a date and time that works for you. Librarians are also available to assist with research questions and assignments via chat and email.

Librarian class visits

Library instruction will take place online, either synchronously through Zoom or asynchronously. Asynchronous instruction can include pre-recorded lectures, interactive tutorials, demonstrations via screen recording, information literacy assignments, and more. Please contact your liaison librarian to arrange for instruction, or use our general instruction request form.

Events and workshops 

Events and workshops for the fall will be virtual. Visit our events page for more information.

Location-specific information on access and traffic flow, book borrowing and returning, available technology, and more is available below.

Ambler Campus Library

Book borrowing and returning

Book borrowing has resumed. Patrons who wish to retrieve a book from the shelves at the Ambler Library should present the call number to a staff person at the library desk. The staff member will retrieve the book and check it out to you.

Our outside bookdrop is currently open for dropping off materials, and you may also enter the library and place your returns on a book cart where they will be checked in and quarantined before being reshelved.

Course reserves

For students

Course reserves this semester may include electronic reserves such as book chapters, articles, ebooks, and streaming media. Physical course reserves will not be available for the fall 2020 semester. Library staff at the Ambler Service desk can help if you have any questions. You can also email questions to tulamblr@temple.edu.

For faculty 

Faculty should use electronic reserves such as book chapters, articles, ebooks, and streaming media. Physical reserves, including books and DVDs, are not available this semester. If you have questions, contact us at tulamblr@temple.edu.

There is additional information on our fully online support page on the advantages of leveraging library resources and open educational resources (OER) to minimize or eliminate the cost of course content for students.

Study space and seating

A variety of seating that encourages physical distancing is available for individual study.

Available technology

Five computers and one printer are available for use in the main library area. The computers are spaced to allow for physical distancing. We are also using our Lab 2 as a Zoom Zone, so that you may have a convenient place to sit and participate in your Zoom classes.

Available staff

We’re here to help! We are working staggered schedules, not only for our physical spacing requirements, but also to be available as many hours as possible. You can also make appointments for reference consultations.

Charles Library

Access and traffic flow

Please enter Charles Library through the doors on 13th Street and exit through the doors on Liacouras. You may also enter and exit the building via the 24/7 Study Area at the intersection of Liacouras and Polett Walks.

One side of the main staircase is designated for going upstairs, and the other for going downstairs. Only two people are permitted in an elevator at a time. Directional arrows and other indicators have been added to the fourth floor to encourage physical distancing in the stacks.

Book borrowing and returning

Book borrowing and returning have resumed. 

You can request physical library materials online in Library Search. Once you receive an email that your item is ready, you can pick it up from the hold shelf, located behind the One Stop Assistance desk. Our self-checkout machines allow for a mostly contactless pickup inside, but we also offer contactless outside pickup at our 13th street entrance. Call us at 215-204-8212 and let us know you’ve arrived and a staff member will bring your items out. This service is available 9 am – 5 pm Monday through Friday only

Though we are currently unable to welcome non-Temple affiliates into our buildings, members of our Registered Pennsylvania Borrowers program and other visitors may continue to check out materials during contactless outside pickup hours only. 

The fourth floor browsing collection is open. Use the call number to locate items yourself on the fourth floor or place an item request in Library Search

To return books, you may use one of the library book return drop-bins, located outside the 13th Street entrance and in the 24/7 Study Area.

If you need to return an item that has caused a fine or hold, have any questions about your account, or need help with checkout library staff are available onsite to assist you or by phone at 215-204-8212.

Course reserves

For students

Course reserves this semester may include electronic reserves such as book chapters, articles, ebooks, and streaming media. Physical course reserves will not be available for the fall 2020 semester. Library staff at the One Stop Assistance desk can help if you have any questions. You can also email questions to preserve@temple.edu.

For faculty 

Faculty should use electronic reserves such as book chapters, articles, ebooks, and streaming media. Physical reserves, including books and DVDs, are not available this semester. If you have questions, contact us at preserve@temple.edu.

There is additional information on our fully online support page on the advantages of leveraging library resources and open educational resources (OER) to minimize or eliminate the cost of course content for students.

Study space and seating

Most of our group study rooms are open and have been reconfigured for individual use. You can reserve study rooms ahead of time. For small group study (2–4 people), you can reserve rooms 387, 402, and 425. 

Open study seating throughout Charles Library is reduced from over 1,000 seats to approximately 335 to encourage physical distancing. All seats are offered first come, first served.

Several spaces have been designated as classrooms, including the 4th Floor Quiet Reading Room and the Graduate and Faculty Study, and are unavailable for general use. Rooms 202 and 401 have been temporarily designated as quiet study rooms. Seating there is also first come, first served.

The  24/7 Study Area at the corner of Liacouras and Polett Walks has the same hours as the rest of Charles Library. It will, however, be open continuously for study days and finals. From December 8 at 7:30 am until December 16 at 10:00 pm, the 24/7 Space will be open round the clock. Please note that there is a 22 person capacity in the space, and Temple’s four public health pillars (face coverings at all times, maintaining 6+ feet of physical distancing, etc.) still apply. 

Available technology

Laptop and battery packs are available for borrowing at the kiosks, and a limited number of special use computers are available in the Loretta C. Duckworth Scholars Studio.

Public printers and charging lockers are also available, as are the microfilm reader and overhead scanner workstations that are located adjacent to the Community Computer Lab.

For the time being, the Community Computer Lab will remain closed.

Available staff

We’re here to help! Head to the One Stop Assistance desk. For the safety of library patrons and staff, all research consultations will be conducted via Zoom. Please make an appointment.

Special Collections Research Center

Initial hours for researchers are 9 am – 5 pm, M – F, by appointment only.

To request materials, create and use your SCRC Researcher Account, and then call 215-204-8257 or email scrc@temple.edu to request an appointment time. Quarantining of materials will extend retrieval times, and requests for scanning will be handled as time and staffing permits.

Charles L. Blockson Afro-American Collection

The Blockson Collection is open from 9 am – 5 pm, M – F, by appointment only.

Email aberhanu@temple.edu to request an appointment time or materials. Quarantining of materials will extend retrieval times, and requests for scanning will be handled as time and staffing permits.

Events will continue virtually. Visit our events page for more information.

Loretta C. Duckworth Scholars Studio

The Scholars Studio is open from 9 am – 5 pm, M – F, with limited services. When the fall semester begins, the hours will extend to 8:30 am – 5 pm. A limited number of specialized computers are available for use. Use of the VR Lab and the Makerspace is by appointment only. Email digitalscholarship@temple.edu with any questions.

Ginsburg Health Sciences Library

Access and traffic flow

Ginsburg Library doors are propped open for touchless entry and exit. Please enter only on the right hand side, and then exit on the opposite side.

Book borrowing and returning

Book borrowing and returning have resumed. A new book bin is available directly outside the library’s doors, for your convenience. We encourage continued use of our online resources when possible.

Available technology

Limited numbers of computers, printers, and scanners are available for use. These will be sanitized as time permits, but we do ask patrons to follow public health best practices, including washing hands before and after use.

Study space and seating

The Ginsburg Library has a variety of seating options available, although in reduced numbers. Furniture layouts have been created to adhere to physical distancing guidelines. For open seating at tables and cubicles, please use the chairs at the locations designated. Selected study rooms are available for individual study. Please do not move additional chairs into the study rooms.

Available staff

We’re here to help! Please ask for assistance at the information desk. Research consultations will be held through Zoom. Instruction sessions can be provided in different formats. Please email piercejb@temple.edu for more information.

Innovation Space

The Innovation Space is available by appointment only, and for a limited number of individuals at any given time. Please email ginsin3D@temple.edu with questions or to make an appointment.

Krausz Podiatry Library

Note: The Podiatry Library will be closed from November 26, 2020 through January 4, 2021.

Book borrowing and returning

There is no book borrowing or returning available while the library is closed. No books will be due during this time.

Available staff

We’re here to help! Librarians will continue to provide Zoom consultations and assistance by email.  You can make an appointment with or email a librarian directly. Other options for assistance include the Temple Health Sciences chat service or the general Temple Libraries chat service (which is open extended hours).